ALL THINGS CONFLICT - Learn how to “love” conflict.

    June 07, 2017
    11:00 AM - 2:00 PM

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    The Warwick Hotel Rittenhouse Square
    220 South 17th Street
    Philadelphia, PA 19103




    SPEAKER: Michelle Jones, The Anchor Group

    Conflict is often the driver of failed relationships both in business and our personal lives. No one ever really loves the thought of having a difficult conversation with someone they work with or better yet, someone they love. We often avoid the difficult conversation and just shuffle it under the rug and for the short term we are in a good place. That is until the next time it happens. By then the frustration level is higher and depending your personality, it can be a game changer for your relationship with the other person.

    When it comes to conflict, equipping yourself with tools, conversation starters and being able to identify triggers can help you in all aspects of your life. Michelle will teach you how to recognize a situation is in front of you and share some tricks with you to help diffuse the moment so that a productive and engaging conversation can take place.

    Using some of these techniques you will find a common ground for accountability, from an employee or boss to a volunteer or friend. Learn how to “love” conflict - well, at least learn how to face it head on and be able to manage it.


    1. Identify conflict and accept the behaviors it comes with from both sides of the story.
    2. Know the difference between a situations that need to be dealt with and those you are ok to let go of.
    3. Getting a mutual agreement on accountability in all aspects of your life - employment, home and volunteer-ing.
    4. How to prepare and successfully hold a “difficult” conversation.

    DOMAIN E: Human Resources

    CMP Credits: 1.0CE

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      Early Bird Regular Late / Door
      before 5:00pm
    before 5:00pm
    after 5:00pm
    MPI Members (Preferred/Premier level) CMP’s/CMM’s Only - complimentary
    $0 $0 $0
    MPI Non-Members & Essential Members
    $40 $50 $50







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